Terms of Service
Last updated: October 23, 2026
Acceptance of terms
These Terms of Service govern your use of the Adaservice operated by J Manchester LLC, including our website and telephone services and optional Ada Customer Care SMS program. By using the service, you agree to these terms.
The service
Ada is an AI assistant and business receptionist that answers inbound calls, screens callers, and relays messages to the account owner. Message summaries are generated automatically and provided for convenience; we do not guarantee that any message will be acted upon within a particular timeframe.
Ada Customer Care SMS Terms
Ada Customer Care is operated by J Manchester LLC at (941) 420-6630. The program provides text replies to your Ada service questions, support requests, and follow-ups you request. No promotional messages. This enrollment does not authorize messages from other brands or from Ada's business clients.
SMS enrollment is optional, separate from accepting these general Terms, and not a condition of purchase. Submit the unchecked consent box at our SMS consent page, then, when the program is active, text START from the same number to confirm ownership. A form submission alone does not trigger an SMS. You must control the enrolled number. If you change or relinquish it, opt out first.
Message frequency varies based on your requests. Message and data rates may apply. Ask your mobile provider about your plan. Service is subject to carrier availability; carriers are not liable for delayed or undelivered messages. SMS is not an emergency service.
Reply STOP to cancel at any time. You may receive one confirmation of your opt-out; no further customer-care texts will be sent unless you enroll again. To re-enroll, submit a new consent form and text START. A web form alone never overrides a STOP.
Reply HELP for help, or contact [email protected]. You may also withdraw consent by email. Do not send passwords, payment-card details, or other sensitive information by SMS.
See our SMS Privacy Policy. Your mobile information and opt-in consent are not shared with affiliates or third parties for their marketing. Current activation status is shown on the consent page; registration does not guarantee message delivery.
Acceptable use
You agree not to use the service for any unlawful, harassing, or abusive purpose, or to attempt to disrupt or gain unauthorized access to the service or its systems.
Accounts
Dashboard access is restricted to authorized account owners. You are responsible for keeping your sign-in credentials secure and for all activity under your account.
Disclaimers & liability
The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, J Manchester LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the service.
Changes to these terms
We may update these terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the revised terms.
Contact
Questions about these terms? Contact us at [email protected].